Returns & Exchanges
We want you to feel confident on every trail, which is why we offer a 30-day return window for clean, unworn sandals in their original packaging. Whether you need a different size or a different style, our goal is to get the perfect pair on your feet.
Return Process
- 1.Check Eligibility
Ensure your sandals are in brand-new condition, free of dirt or wear, and include all original tags and packaging.
- 2.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 3.Print and Ship
Download your prepaid shipping label, securely package your sandals, and drop the package off at any authorized carrier location.
- 4.Refund or Exchange Processing
Once our warehouse receives and inspects your return, we will process your refund to the original payment method or ship out your new pair within 5-7 business days.
